Ordering Information

4 Easy Ways To Order

  1. Online – Use our convenient online shopping cart to select and order the Edwards VA Ham items of your choice. A valid MasterCard, Visa or American Express credit card is required to order online.
  2. By Phone – Call Toll-Free 1-800-222-4267 at your convenience...24 hours a day, every day. Please have your credit card handy when you call.
  3. By Fax – Just complete the handy Order Form (catalog page 16) and transmit 24 hours a day via 1-757-294-5378. Please do not confirm phone or fax orders by mail. This may result in duplication of your order.
  4. By Mail – Please make your check payable to S. Wallace Edwards & Sons, Inc. Complete Order From (catalog page 16) or print a copy from our homepage at edwardsvaham.com and mail with check in envelope to: Edwards Virginia Smokehouse, P.O. Box 25, Surry, VA 23883. Please allow two weeks for order shipment.

100% Satisfaction Guaranteed

Edwards Virginia Smokehouse was built on a legacy of providing the highest quality products and exemplary customer service for over 90 years. If for ANY reason your experience is not up to your standards, we will promptly refund your money or replace your online/print catalog purchase. However, you must call us within 14 days of receipt at 800-290-9213.

In some cases, we may ask you to return the products us to help us identify the issue. Don't worry, we'll cover shipping and send you a shipping label. As a small family business, we thrive on our legacy of trust with our customers. Thank you for your confidence in us!

Shipping Cutoff Dates

We've generated a "shipping cutoff date" chart to outline when is the last possible time to ship your item for it to arrive on a certain holiday. Having your meal late for the holidays due to shipping can be a damper on the celebrations, so please be sure to review the cutoff dates by clicking here.

Standard Shipping is Free to the Contiguous U.S.

Standard FREE Delivery will arrive 2-5 business days after shipping. If you need faster shipping, Second Day Air and Next Day delivery are available when requested for an extra fee.

  • Second Day Air: Add $15 (per item) shipping to Contiguous U.S. for delivery within 2-3 business days after shipping.
  • Next Day Delivery: Add $25 (per item) shipping to Contiguous U.S. for delivery within 1-2 business days after shipping.

For Alaska, Hawaii, Puerto Rico, Virgin Islands, APO and FPO, please add $25 (per item). Sorry no out of country shipments except for APO and FPO deliveries.

Shipping Address

All of our products are guaranteed. However, we cannot guarantee products lost or spoiled due to inaccurate addresses provided to us. Please make sure your addresses are correct. UPS and FedEx will not deliver to P.O. boxes.

PRODUCT SUBSTITUTIONS

Due to overwhelming demand, we occasionally must substitute items of equal or greater value than items ordered.

State Sales Tax

Virginia and Missouri residents ordering items to be shipped anywhere, and non-Virginia residents sending items to Virginia or Missouri, must add respective state sales tax of 2.5% for Virginia and 1.225% for Missouri.

Mailing List

We sometimes make our mailing list available to carefully screened companies we think might interest you. If you would like to be removed from that list, or no longer wish to get our catalogs, call us or send us the catalog/order form name and address information: Mail List Preference Service, P.O. Box 25, Surry, VA 23883.

We strive to ensure 100% accuracy on this website, but we reserve the right to make corrections if errors occur. State tax rates or laws may change after press time. In that event, we are required to collect the tax in effect on the day your order is placed.

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Our Guarantee

If for ANY reason you feel your experience with our products are not up to your satisfaction, call us within 14 days of receipt and we will refund your money or replace your online / print catalog purchase.